Privacy Policy

Last Updated: February 17 2023 February 21, 2023

Our contact details

Name: Richard Rigby

Address: The Batting Lab, Salisbury,
8 Harnham Trading Estate
Salisbury
SP2 8NW

Phone Number: 0203 991 0103

E-mail: richard@battinglab.com

 

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, postal addresses, email address and telephone numbers of contacts for the purpose of keeping you informed and to facilitate booking information.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

In order to provide knowledge as to the bookings made and to ensure a record of users for safety reasons.

We may share this information with the web sever who provides the service for this website t enable the best use of the website only.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Richard@battinglab.com

(b) Legal reasons – as obliged by the tax authorities and accounting purposes.

How we store your personal information

Your information is securely stored.

We keep names, addresses and telephone numbers for only a short time and no longer than two years. We will then dispose your information by end of two years as we understand that you may not wish to use our facilities after this time. Financial transaction information is used and stored for the transactions made for booking or purchasing of services or merchandise and in line with best practice we keep such information for seven years as obliged to do so for accounting and tax purposes. The information is on the website for the Battinglab.com.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Richard@battinglab.com if you wish to make a request or telephone 0203 991 0103.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Richard@battinglab.com or telephone 0203 991 0103

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk